Shipping & Delivery

Shipping & Delivery Information

Last Updated: August 30, 2025

At Cuban Cigars For Sale, we understand that receiving your premium Cuban cigars quickly and safely is paramount. We’ve partnered with the world’s most reliable shipping carriers to ensure your cigars arrive in perfect condition, maintaining their quality throughout their journey to you.

🚚 Free Shipping Offers

  • USA Orders: FREE shipping on orders over $199
  • Canada Orders: FREE shipping on orders over $299
  • International Orders: FREE shipping on orders over $399

Shipping Methods & Delivery Times

Domestic Shipping (USA)

Method Delivery Time Cost Tracking
Express Shipping 2-3 Business Days $29.99 ✓ Full Tracking
Priority Shipping 3-5 Business Days $19.99 ✓ Full Tracking
Standard Shipping 5-7 Business Days $14.99 ✓ Full Tracking

International Shipping

Region Delivery Time Starting Cost Tracking
Canada 5-7 Business Days $24.99 ✓ Full Tracking
Europe 7-10 Business Days $34.99 ✓ Full Tracking
Asia-Pacific 10-14 Business Days $39.99 ✓ Full Tracking
Rest of World 10-15 Business Days $44.99 ✓ Full Tracking

Processing Time

Order Processing: All orders are processed within 1-2 business days (Monday-Friday)

Cut-off Time: Orders placed before 2 PM EST are processed the same business day

Weekend Orders: Orders placed on weekends are processed on Monday

🎁 Premium Packaging

Every order is carefully packaged to ensure your Cuban cigars arrive in pristine condition:

  • ✓ Humidity Control: Boveda packs maintain optimal humidity during transit
  • ✓ Protective Wrapping: Each box is bubble-wrapped for protection
  • ✓ Discreet Packaging: Plain outer packaging for privacy
  • ✓ Sealed Boxes: All boxes remain factory-sealed
  • ✓ Temperature Protection: Insulated packaging for extreme weather

Shipping Restrictions & Important Information

Countries We Ship To

We currently ship to over 180 countries worldwide. However, please note:

  • Some countries have restrictions on tobacco imports
  • Customers are responsible for understanding their local laws
  • We cannot ship to P.O. Boxes for international orders

Customs & Duties

⚠️ Important: International customers may be subject to customs duties and taxes

  • These charges are determined by your country’s customs office
  • Duties and taxes are the responsibility of the recipient
  • We declare all shipments accurately as required by law
  • Contact your local customs office for duty rates

Track Your Order

Stay informed about your shipment every step of the way:

  1. Order Confirmation: Receive email immediately after placing order
  2. Processing Update: Notification when order is being prepared
  3. Shipping Confirmation: Tracking number provided once shipped
  4. In-Transit Updates: Real-time tracking through carrier website
  5. Delivery Confirmation: Notification when package is delivered

Delivery Instructions

Signature Requirements

  • Orders over $500 require adult signature upon delivery
  • Valid ID showing 21+ years of age may be required
  • Packages cannot be left unattended for high-value orders

Delivery Address

  • Ensure your shipping address is complete and accurate
  • Include apartment/suite numbers where applicable
  • Provide a phone number for delivery updates
  • Consider shipping to your workplace for secure delivery

Special Services

🎁 Gift Shipping

Sending Cuban cigars as a gift? We offer:

  • Gift messages included free
  • Gift wrapping available ($9.99)
  • Direct shipping to recipient
  • Prices removed from packing slip

📅 Scheduled Delivery

Need your cigars delivered on a specific date?

  • Select scheduled delivery at checkout
  • Choose your preferred delivery date
  • Perfect for special occasions
  • Additional fee may apply

Shipping Insurance

All orders are automatically insured:

  • Standard Coverage: Up to $100 included free
  • Enhanced Coverage: Available for high-value orders
  • Full Replacement: For lost or damaged shipments
  • Easy Claims: Simple process for filing claims

Climate Considerations

Summer Shipping (June-September)

  • Extra humidity protection included
  • Expedited shipping recommended
  • Cool packs added for extreme heat

Winter Shipping (December-February)

  • Insulated packaging standard
  • Protection from freezing temperatures
  • Gradual acclimatization instructions included

Frequently Asked Questions

Do you ship to my country?

We ship to most countries worldwide. Add items to your cart and enter your address at checkout to confirm availability and see shipping costs.

How long will my order take to arrive?

Delivery times vary by location and shipping method selected. See the tables above for estimated delivery times. Processing takes 1-2 business days.

Can I change my shipping address after ordering?

Contact us immediately at [email protected]. We can update the address if your order hasn’t been shipped yet.

What if my package is damaged during shipping?

Take photos of the damaged package and products, then contact us within 48 hours. We’ll file an insurance claim and send a replacement.

Do you offer overnight shipping?

Yes, overnight shipping is available for US addresses. Contact us directly for rates and availability.

Can I pick up my order?

We are an online-only retailer and do not offer local pickup. All orders must be shipped.

Why was my package delayed?

Delays can occur due to weather, customs processing, or carrier issues. Track your package for updates or contact us for assistance.

Contact Shipping Support

Email: [email protected]

Response Time: Within 24 hours (Monday-Friday)

Include: Order number and tracking information

Shipping policies and rates are subject to change. Delivery times are estimates and not guaranteed. Cuban Cigars For Sale is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

.shipping-page {
max-width: 900px;
margin: 0 auto;
padding: 20px;
line-height: 1.8;
color: #333;
}
.shipping-page h1 {
color: #8B4513;
border-bottom: 3px solid #8B4513;
padding-bottom: 10px;
margin-bottom: 20px;
}
.shipping-page h2 {
color: #654321;
margin-top: 35px;
margin-bottom: 15px;
padding-left: 5px;
border-left: 4px solid #8B4513;
}
.shipping-page h3 {
color: #704214;
margin-top: 25px;
margin-bottom: 12px;
}
.shipping-table {
width: 100%;
border-collapse: collapse;
margin: 20px 0;
box-shadow: 0 2px 4px rgba(0,0,0,0.1);
}
.shipping-table th {
background: #8B4513;
color: white;
padding: 12px;
text-align: left;
}
.shipping-table td {
padding: 10px 12px;
border-bottom: 1px solid #ddd;
}
.shipping-table tr:hover {
background: #f9f6f3;
}
.free-shipping-box {
background: #e8f5e9;
border: 2px solid #4caf50;
border-radius: 8px;
padding: 15px;
margin: 20px 0;
}
.free-shipping-box ul {
margin: 0;
padding-left: 20px;
}
.info-box, .contact-box {
background: #f9f6f3;
border-left: 4px solid #8B4513;
padding: 15px;
margin: 20px 0;
}
.warning-box {
background: #fff3e0;
border: 2px solid #ff9800;
border-radius: 5px;
padding: 15px;
margin: 20px 0;
}
.climate-box {
background: #e3f2fd;
border-radius: 8px;
padding: 20px;
margin: 20px 0;
}
.packaging-list {
background: #f5f5f5;
padding: 20px;
border-radius: 5px;
list-style: none;
}
.packaging-list li {
margin-bottom: 10px;
padding-left: 25px;
}
.tracking-steps {
background: #fafafa;
padding: 20px 20px 20px 40px;
border-radius: 5px;
margin: 20px 0;
}
.tracking-steps li {
margin-bottom: 12px;
}
.last-updated {
font-style: italic;
color: #666;
margin-bottom: 20px;
}
.shipping-intro {
font-size: 1.1em;
background: #fdf4e7;
padding: 20px;
border-radius: 8px;
margin-bottom: 30px;
}
.shipping-footer {
margin-top: 50px;
padding-top: 20px;
border-top: 1px solid #ddd;
font-size: 0.9em;
color: #666;
}

.policy-page, .shipping-page {
max-width: 900px;
margin: 0 auto;
padding: 20px;
line-height: 1.8;
color: #333;
font-size: 15px;
}
.policy-page h1, .shipping-page h1 {
color: #8B4513;
border-bottom: 2px solid #8B4513;
padding-bottom: 10px;
margin-bottom: 20px;
font-size: 26px !important;
line-height: 1.3 !important;
font-weight: 600;
}
.policy-page h2, .shipping-page h2 {
color: #654321;
margin-top: 25px;
margin-bottom: 15px;
padding-left: 10px;
border-left: 3px solid #8B4513;
font-size: 20px !important;
line-height: 1.4 !important;
font-weight: 600;
}
.policy-page h3, .shipping-page h3 {
color: #704214;
margin-top: 20px;
margin-bottom: 10px;
font-size: 17px !important;
line-height: 1.4 !important;
font-weight: 600;
}
/* Override theme styles */
.page-content h1,
.entry-content h1 {
font-size: 26px !important;
}
.page-content h2,
.entry-content h2 {
font-size: 20px !important;
}
.page-content h3,
.entry-content h3 {
font-size: 17px !important;
}
/* Tables */
.shipping-table {
width: 100%;
border-collapse: collapse;
margin: 20px 0;
box-shadow: 0 2px 4px rgba(0,0,0,0.1);
font-size: 14px;
}
.shipping-table th {
background: #8B4513;
color: white;
padding: 10px;
text-align: left;
font-size: 14px;
font-weight: 600;
}
.shipping-table td {
padding: 8px 10px;
border-bottom: 1px solid #ddd;
font-size: 14px;
}
.shipping-table tr:hover {
background: #f9f6f3;
}
/* Info boxes */
.free-shipping-box {
background: #e8f5e9;
border: 2px solid #4caf50;
border-radius: 8px;
padding: 15px;
margin: 20px 0;
font-size: 14px;
}
.info-box, .contact-box {
background: #f9f6f3;
border-left: 3px solid #8B4513;
padding: 15px;
margin: 20px 0;
font-size: 14px;
}
.warning-box {
background: #fff3e0;
border: 2px solid #ff9800;
border-radius: 5px;
padding: 15px;
margin: 20px 0;
font-size: 14px;
}
.climate-box {
background: #e3f2fd;
border-radius: 8px;
padding: 15px;
margin: 20px 0;
}
.packaging-list {
background: #f5f5f5;
padding: 15px;
border-radius: 5px;
list-style: none;
}
.packaging-list li {
margin-bottom: 8px;
padding-left: 20px;
font-size: 14px;
}
.tracking-steps {
background: #fafafa;
padding: 15px 15px 15px 35px;
border-radius: 5px;
margin: 20px 0;
}
.tracking-steps li {
margin-bottom: 10px;
font-size: 14px;
}
.last-updated {
font-style: italic;
color: #666;
margin-bottom: 15px;
font-size: 13px;
}
.shipping-intro {
font-size: 15px;
background: #fdf4e7;
padding: 15px;
border-radius: 8px;
margin-bottom: 25px;
}
.policy-footer, .shipping-footer {
margin-top: 40px;
padding-top: 15px;
border-top: 1px solid #ddd;
font-size: 13px;
color: #666;
}
/* Lists */
.policy-page ul, .policy-page ol,
.shipping-page ul, .shipping-page ol {
margin-left: 20px;
margin-bottom: 15px;
}
.policy-page li, .shipping-page li {
margin-bottom: 6px;
font-size: 14px;
}
/* Paragraphs */
.policy-page p, .shipping-page p {
margin-bottom: 12px;
font-size: 15px;
}

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